FAQ
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Boilers


My boiler wont work and the needle on zero?
The system pressure in low and must be filled via a main cold water feed

The boiler pressure keeps dropping why?
There is a leak on the heating circuit or a faulty expansion vessel

My boiler keep locking out and needs resetting?
The boiler is overheating and tripping the overheat stat (check for any air in the radiators)

My heating works but I have no hot water?
The divert valve needs replacing (combi only) zone valve needs new motor, faulty timer or cylinder thermostat (system boilers)

My boiler makes a lot of noise?
Air in the system, boiler scaled up, heating pump needs replacing

The pilot won’t light on the boiler?
Faulty thermo-coupling, flame sensor or electronic ignition unit

The pilot is alight but the boiler will not fire up?
Faulty gas valve, printed circuit board, boiler stats or external controls

I have an old system boiler can I have a combi?

Yes, the new combi can be fitted anywhere in the house and the old copper hot water cylinder removed making more space for storage.

GAS LEAKS
If you smell gas turn off gas suppy at the gas meter. Open all windows and doors. Do not turn on any lights or electrical appliances. Call "TRANSCO" mediately on FREE PHONE 0800 111 999

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